• A refund will be processed into your bank account or as a gift coupon as per your convenience.
• Cancellations - In general for a prepaid mode of payments, the refund will be processed into the same bank account/card/wallet which was used during the order placement.
• Returns - The product amount and 100 rupees courier costs will be processed.
• For COD self-shipped returns customers need to provide their bank account details like Bank account number, Bank account holder name, Bank IFSC CODE, Bank Name reaching our help center.
• We update our customers via email once we initiate the refund procedure.
• Bank refunds for both prepaid and cod orders will take 7-10 business days.
• If a cancellation is required after the product is shipped, we will provide a bank refund upon request, after the package reaches back to us.
• Defective/ Damaged in transit - Once confirmed by the Customer Delight Team the refund will be provided.
• Wrong/ Missing products - We can either ship out the product(s) (if available in stock at the time) or a refund.