As a first step, kindly check your bank account to ensure if your account has been debited. If your account has been debited after a payment failure, it is ...

To find out when your order is arriving, you need to first log in to your account. Click on the icon to the right of the cart (located on the top right co...

There are absolutely NO hidden charges for any of our products- what you see is what you pay.

In case there is a failure in payment, please retry and keep the following things in mind: Please confirm if the information you’ve provided is correct i....

Orders in India, once shipped, are typically delivered in 2-4 business days in metros, and 4-7 business days for the rest of India.  Delivery time may v...

MyDreamStore provides FREE shipping for all the orders of both prepaid and cash on delivery.  A cash handling charge of rupees 50 to 60 is payable only for...

You can track your order once it has been dispatched from our warehouse. An email and SMS will be sent with a link.  You can also track it from your accoun...

For prepaid orders, if our courier partners are unable to deliver the product and they send it back to us. We will reship them back to you again within 2da...

For changes in the order before it has been shipped, Please reach our help center and click on the help button available at the bottom right corner and prov...

Please reach our help center and click on the help button available at the bottom right corner and provide the required details to raise a ticket to help so...