FAQ's
My Dream Store has a hassle-free return policy. Customers can raise a return request within 15 days after an order has been delivered through our help cen...
Sun, 19 Jul, 2020 at 9:49 AM
Please reach our help center and click on the help button available at the bottom right corner and provide the required details to raise a ticket to help s...
Wed, 29 Apr, 2020 at 5:14 PM
Please reach our help center and click on the help button available at the bottom right corner and provide the required details to raise a ticket with t...
Sun, 19 Jul, 2020 at 9:51 AM
Please pack the items securely to prevent any loss or damage during transit. All items must be in unused condition with all original tags attached and pack...
Sun, 19 Jul, 2020 at 9:53 AM
A refund will be processed into your bank account or as a gift coupon as per your convenience. Cancellations - In general for a prepaid mode of payments, ...
Wed, 29 Apr, 2020 at 5:24 PM
If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price.
Wed, 29 Apr, 2020 at 5:28 PM
As we do not have a reverse pickup facility yet, we will provide you Rs. 100 as the self shipping charges borne by you. Please make sure your courier cos...
Wed, 29 Apr, 2020 at 5:29 PM
We update our customers via email once we initiate the refund procedure. Bank refunds for both prepaid and cod orders will take 7-10 business days. For ...
Wed, 29 Apr, 2020 at 5:30 PM
Yes, we do. You can email us with your order and design details at bulk@mydreamstore.in. We’ll also try and work out a discount for you, depending on t...
Wed, 29 Apr, 2020 at 5:30 PM
You can click on the 'Forgot Password' option when logging in, and the password reset link will be sent to you via email.
Wed, 29 Apr, 2020 at 5:31 PM